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Olive & Dove Confinement Care

Updated 2026-07-14 · 2,548 reviewed · 128 listed · Scored from 47 Google reviews · How we rank ›

4.0(47) 64 composite score See reviews on Google ✓ Google-verified
Confinement & Postnatal CarePrenatal Checkups & Obstetrics
Olive & Dove Confinement Care
Services
Confinement & Postnatal Care, Prenatal Checkups & Obstetrics
Reviews
47

What recent reviews say

Strong praise for nursing care, doctors (especially Dr Ravi), and customer service staff Vicky and Angel dominate recent reviews. Spacious rooms with work desks, daily classes, lactation support, and prompt WhatsApp updates earn consistent five-star votes. Yet serious safety concerns surface in two one-star reviews from mid-2024: one mother witnessed a baby fall incident staff later denied then admitted, prompting hospital checks; another reported cockroaches, CCTV failures, and an RSV infection. A third one-star review alleges mothers were pressured to sign non-disclosure forms. Most recent five-star reviews (past two months) praise new management improvements to food and service, suggesting changes post-June 2024.

Food quality splits opinion: some find meals balanced and well-prepared, others note repetition and cold temperatures requiring microwave reheating. Facility strengths include WiFi in rooms, free parking, phototherapy for jaundice, and a hotel-like layout. Price is described as reasonable by those who mention it.

Recent shift: New management took over around June 2024. Food quality and service attentiveness improved notably thereafter, per a five-star review from three weeks ago. Prior mid-2024 reviews documented serious safety and hygiene concerns (incident cover-up, RSV infection, cockroaches, CCTV failures), but no recent complaints on those grounds.

Praised for
  • attentive nursing staff
  • supportive doctors and consultants
  • spacious comfortable rooms
  • responsive customer service
  • structured classes and activities
Watch-outs
  • safety incidents and incident cover-up
  • hygiene lapses including cockroaches
  • inconsistent food temperature
  • nappy rash negligence
  • CCTV malfunctions
caring-staffknowledgeable-doctorsresponsive-stafffriendly-nursesclean-facilitycomfortable-environment
Best for: First-time parents seeking hands-on daily classes, supportive nursing, and a spacious, hotel-like recovery environment.
Think twice if: Those prioritizing impeccable hygiene standards and incident transparency; safety lapses and alleged cover-ups documented in mid-2024 reviews warrant direct enquiry before booking.

Strengths

  • in-house doctor and nursing team
  • structured parenting and baby care classes
  • responsive 24/7 customer service via WhatsApp
  • spacious rooms with work desks and balconies

Worth knowing

  • Dr Ravi (in-house doctor); named nurses Ila, Shasha, Vijaya, Jinky, Syasya
  • Customer service leads Vicky and Angel
  • Massage therapist Miss Madisson
  • Lactation consultant Jash
  • Phototherapy for jaundice on-site
  • 1:1 and group parenting classes including infant CPR
  • WhatsApp updates during night and early morning
  • Weekly pediatrician visits

What reviews say by service

Confinement & Postnatal Care
Mostly praised for nursing care, classes, and doctor support; serious safety concerns raised in mid-2024 reviews (incident denial, RSV infection, hygiene lapses).

How it compares

  • Rated 4 against a 4.71 average across the 78 confinement & postnatal care businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 49
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
32
4
2
3
3
2
1
1
9

Contact

Address
Invito Hotel & Residences, 5, Jalan Kerinchi, Bangsar South, 59200 City, Federal Territory of Kuala Lumpur
Open in Google Maps

Last verified 2026-07-14

Opening hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-18:00
Sunday
10:00-18:00

As listed on Google.

Find more in this area

Bangsar

Enquire about Olive & Dove Confinement Care

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Common questions

Do you offer classes for new parents?
Yes. Daily 1:1 and group classes cover swaddling, bathing, infant CPR, lactation, and baby care. Parenting workshops include flower crafting, baby foot sculpture, and pacifier chain making.
Can my partner work from the room?
Yes. Rooms include a long work desk; free WiFi is available, though reviewers note occasional lag. Free parking is provided for your partner.
What happens if my baby has jaundice?
Phototherapy is available on-site. Staff conduct daily checks and weight and diaper updates via WhatsApp.

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Last updated 2026-07-14