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SONOBEE ULTRASOUND CHERAS @ Razak City

Updated 2026-07-14 · 2,548 reviewed · 128 listed · Scored from 61 Google reviews · How we rank ›

4.5(61) 73 composite score See reviews on Google ✓ Google-verified
Prenatal Checkups & ObstetricsUltrasound & Fetal Imaging
SONOBEE ULTRASOUND CHERAS @ Razak City
Services
Prenatal Checkups & Obstetrics, Ultrasound & Fetal Imaging
Reviews
61

What recent reviews say

Most scans deliver clear explanations and friendly service at competitive rates, with digital photos and reports accessible via app. However, experience depends heavily on which sonographer you see: some patients encounter rushed, cold staff or deeply insensitive remarks during vulnerable moments, raising concerns about consistency and emotional awareness.

Recent shift: Experience has become more variable over time; earlier reviews (1+ year ago) consistently positive, but more recent reviews (last year) reveal service inconsistency and isolated but serious communication lapses tied to the Razak City location.

Praised for
  • friendly sonographers on good days
  • detailed explanations of scans
  • affordable prices
  • easy online booking via app
  • clear digital records and photos
Watch-outs
  • inconsistent staff warmth between sonographers
  • rushed or dismissive service from certain staff
  • insensitive communication about fetal concerns
  • poor directional signage at location
  • cold bedside manner from some Malay staff
knowledgeable-doctorsfriendly-nursesaffordable-packagesclear-communicationpoor-communicationrushed-consultationsreassuring-bedside-manner
Best for: Expectant mothers comfortable with app-based booking and wanting competitive scan prices.
Think twice if: Service quality and staff warmth vary significantly; sensitive communication about fetal concerns is not guaranteed.

Strengths

  • Competitive pricing
  • Detailed scan explanations
  • App-based booking and digital records
  • Multiple scan types (4D, 5D, anatomy, growth)

Worth knowing

  • Sonographer Shanaz noted for professionalism and detail
  • App stores digital scan photos and reports
  • Older BTR branch reportedly had better staff consistency than Razak City location
  • Parking described as easy access
  • Patients report appointment delays of 10-15 minutes after booking confirmation

What reviews say by service

Ultrasound & Fetal Imaging
Clear detailed explanations praised, but quality and emotional sensitivity inconsistent between sonographers.
Prenatal Checkups & Obstetrics
Scans detect fetal concerns accurately; communication about findings can be insensitive.

How it compares

  • Rated 4.5 against a 4.6 average across the 22 ultrasound & fetal imaging businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 70
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
0
3
0
2
0
1
7

Contact

Address
Residensi Bandar Razak, 1, Jln Razak Mansion, Sungai Besi, 57100 Cheras, Wilayah Persekutuan Kuala Lumpur
Open in Google Maps

Last verified 2026-07-14

Opening hours

Monday
Closed
Tuesday
09:30-18:00
Wednesday
Closed
Thursday
Closed
Friday
09:30-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Gender ScanGrowth ScanDetail Scan4D Scan5D ScanNT ScanThyroid UltrasoundBreast Ultrasound

Credentials claimed:SONOBEE ULTRASOUND SDN. BHD. (1416115-K)

As published by the business on its own website; not independently verified.

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Common questions

Can I book appointments via app?
Yes, the clinic offers app-based booking with confirmation typically sent via WhatsApp. Arrive early as there may be 10-15 minute delays.
Are digital scan photos included?
Yes, scan pictures and reports are stored in the app for easy access and tracking across visits.
Is parking available?
Yes, patients describe easy parking access at the Cheras location.

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Last updated 2026-07-14