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The Lili Retreat Confinement

Updated 2026-07-14 · 2,548 reviewed · 128 listed · Scored from 51 Google reviews · How we rank ›

4.9(51) 81 composite score See reviews on Google ✓ Google-verified
Prenatal & Childbirth ClassesConfinement & Postnatal CarePrenatal Checkups & Obstetrics
The Lili Retreat Confinement
Services
Prenatal & Childbirth Classes, Confinement & Postnatal Care, Prenatal Checkups & Obstetrics
Reviews
51

What recent reviews say

Parents consistently praise the centre's serene, spacious grounds and the nursery team's genuine, expert care for newborns, which allows moms to rest well during recovery. Meals are nutritious and thoughtfully adapted; postnatal massage and wellness activities are highlights. One serious review flagged infant safety incidents (prone positioning, slow correction), unaddressed room hazards, and inconsistent policies, though the vast majority of stays were uneventful and restorative.

Praised for
  • spacious, calm nursery environment
  • attentive, experienced nursery staff
  • nourishing, well-curated meals
  • professional postnatal massage and wellness services
  • flexible, accommodating management
Watch-outs
  • infant safety lapses in nursery
  • unresolved postpartum room hazards
  • privacy issues in smaller rooms
  • slow staff communication at times
  • meal variety limited over extended stays
caring-staffknowledgeable-doctorsclean-facilitycomfortable-environmentreassuring-bedside-mannerfriendly-nurses
Best for: First-time parents seeking quiet, garden-style recovery with expert baby care and supportive staff.
Think twice if: One family reported infant safety incident (prone positioning, slow correction) and unresolved postpartum hazards; verify safety protocols and room condition before booking.

Strengths

  • Low nurse-to-baby ratio (1:2 maximum 8 babies) with named, experienced nursery staff
  • Serene outdoor spaces and natural light reduce "confined" feeling versus commercial buildings
  • Flexible meal adaptation and TCM-coordinated herbal recovery support
  • Daycare services available after confinement stay

Worth knowing

  • Named nursery staff praised consistently: Didi (Head Nurse), Dayana, Anne, Nory, Lorie, Joy, Abby; staff working shifts up to 17 hours noted
  • Maximum 8 babies in nursery with 1:2 nurse-to-baby ratio stated by business
  • Daily housekeeping and sterilisation of nursery; CCTV monitoring available in rooms
  • Massage, aromatherapy facial, sound bath, herbal baths, and yoga retreat offered
  • Couple's high tea/dinner and activities for moms arranged
  • Paediatrician and TCM doctor visits included
  • Safe, early check-in and flexible dietary accommodation (plant-based options, meat reduction) documented
  • Swimming pool available

What reviews say by service

Confinement & Postnatal Care
Spacious, peaceful environment with experienced nursery care allows mothers to rest well; exceptional postnatal massage and wellness activities; one family reported serious infant safety incident (prone positioning) and unresolved room hazards that eroded trust.
Prenatal & Childbirth Classes
Training classes for new parents highlighted as useful; some reviewers wanted more baby-focused educational sessions (e.g., infant CPR) instead of product/company talks.

How it compares

  • Rated 4.9 against a 4.77 average across the 47 prenatal & childbirth classes businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 88
Review volume 75
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
4
3
0
2
1
1
0

Contact

Address
24, Jalan 16/5, Seksyen 16, 46350 Petaling Jaya, Selangor
Open in Google Maps

Last verified 2026-07-14

Opening hours

Monday
11:00-18:00
Tuesday
Closed
Wednesday
Closed
Thursday
11:00-18:00
Friday
13:00-18:00
Saturday
11:00-18:00
Sunday
14:00-18:00

As listed on Google.

From their website

Services listed
Confinement packages (7, 14, 28, or 42 nights)Postnatal wellness supportNewborn careSafe transferCatering and diningMassage roomSwimming poolYoga retreat

As published by the business on its own website; not independently verified.

Enquire about The Lili Retreat Confinement

Your enquiry goes to the Pregnancy Care Center Guide team, who will pass it to The Lili Retreat Confinement. We only share your details with providers relevant to your request.

Common questions

What is the nurse-to-baby ratio in the nursery?
The business states a maximum of 1 nurse per 2 babies, with no more than 8 babies in the nursery at once.
Can I adjust meals for dietary preferences?
Yes. One mother requested less meat and plant-based swaps; the kitchen accommodated and the staff also adjusted herbal tonics based on TCM feedback.
Is there CCTV monitoring available?
Yes, reviewers mention being able to monitor their baby via CCTV from their rooms.

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All five reviewers returned or recommended the center, citing round-the-clock attentive nursing, detailed daily reports on baby feeding and weight gain, and a calm private setting. Jessie (the manager) and experienced nurses earned specific praise for their care of mothers and newborns, improved meal quality, and personal touches like daily baby progress calls even before admission.

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Spink Confinement & Baby Care Center PJ
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Mothers consistently describe their recovery as relaxed and supported. Dr Lok and the nursing team provide around-the-clock care for both mother and newborn, with daily meal delivery tailored to confinement diet, CCTV baby monitoring, and classes on breastfeeding and newborn care. Stephy coordinates special services (massage, facials, baby photoshoots) with responsiveness. Rooms are described as clean and comfortable; the environment feels homey rather than clinical. First-time parents particularly value the patience of staff who answer questions repeatedly without rushing. Postpartum complications like engorgement and high blood pressure receive prompt medical attention. Reviewers note fair, transparent pricing based on actual room type used, not slot-based systems. The centre operates during CNY and other holidays, with consistency across festive periods.

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Last updated 2026-07-14